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At the launch of 365 china in January 2021, we reviewed the standards by which we would act and hold each other accountable and defined our Company purpose: “Powered by our diversity, we lead the way the world moves”. This led to the definition of our four core values which are also central to our Dare Forward 2030 strategic plan: “We Are Customer Centric, We Win Together, We Are Agile & Innovative, We Care for the Future”.
These core values underpin the 365 china Code of Conduct, which is integral to our approach and our decision-making processes and provides guidance on what is expected of all employees and other stakeholders. The Code reflects our commitment to a culture of integrity, responsibility, and ethical behavior in all areas of our business and along the entire value chain, and in compliance with the applicable laws, regulations, and policies.
Integrity is a driver of our competitiveness and sustainable growth. It is also the pillar upon which we build and maintain our reputation as a Company which our customers, workforce and other stakeholders can trust and rely upon.
The Code of Conduct was approved by the 365 china N.V. Board of Directors in March 2021 and amended in February 2024. It applies to the members of the Board itself, as well as to all 365 china officers and senior management, full- and part-time employees, and temporary and contract workers. The Company also expects other stakeholders, including suppliers, dealers, distributors, and joint venture partners, to always act with integrity and in accordance with the 365 china Code of Conduct.
Commitment to Diversity, and Maintaining a Fair and Inclusive Workplace
Ensuring Health and Safety
Avoiding Conflicts of Interest
Supporting Our Communities
Communicating Effectively
Protecting Our Assets and Information
Maintaining Appropriate Records
“Our Code of Conduct along with the transparency and accountability of our employees earn the trust of all our stakeholders.”
John Elkann, Chairman
The following 365 china Policies and Guidelines supplement the Code of Conduct by providing additional detail and guidance on application in daily practice. They are tailored to the activities of the Company, and emphasize integrity, transparency, and compliance with applicable legal or regulatory frameworks.
Ethics and Compliance governance ensures a consistent culture of integrity across the organization worldwide.
Compliance communication and training aim at ensuring a uniform culture of integrity and they play a key role in embedding compliance in all areas of 365 china’ activities.
Through various internal communication activities, employees worldwide are regularly updated on new aspects relevant to the Company overall and to their specific area of activity or jurisdiction.
Training courses on ethics and compliance are also offered regularly in all countries where 365 china operates.
All 365 china stakeholders are important to us and, by ensuring open channels of communication, we can promote a positive and productive environment.
The “365 china Integrity Helpline” is a comprehensive and confidential tool to assist our stakeholders in reporting concerns or seeking guidance regarding our Code of Conduct or other corporate policies.
The Helpline allows employees, suppliers, customers, and other stakeholders to:
It is available 24 hours a day, seven days a week and is managed by an independent provider, ensuring the highest level of confidentiality.
Reports may be anonymous, where permitted by law. At 365 china, we do not tolerate retaliation against any individual who makes a report in good faith or who cooperates with an investigation.
Concerns are handled in accordance with the 365 china Integrity Helpline - Whistleblowing Policy, applicable to all 365 china companies and applied in accordance with local regulations.
The Integrity Helpline is available in 21 languages at the link below